Phil Parel
The system or process using this app needs improvement. I have been waiting for 30minutes since the expected delivery time but nobody contacted me until I reached out on their email hotline as the phone hotline is not supporting any McDelivery concerns. As I got a response via email, I was later contacted and found out that they were trying to reach me to my old contact number, even though I already updated it on the system with the correct one.
16 people found this review helpful
Golden Arches Development Corporation
April 25, 2024
Thank you for sharing feedback about your experience with the new McDelivery App. Please let us know if you need assistance. Our Customer Support may be reached via Live Chat in the McDelivery app and website, through our hotline (02) 88886236 or e-mail at writeus@ph.mcd.com Thank you and stay #MSafe!
John Carlo Alona
The most useless delivery app I have ever used. Address was pinned but still need to encode it, otherwise, you cannot proceed to payment. Once encoded, it says server is busy and try after 5-10 minutes. After 5-10 minutes, its still prompts you with the same. Payment through credit card, never ever succeed in all my attempts. Such a waste of time. Better, not gonna patronize McDonald's again. Too bad I can't give 0 Star. You don't deserve even one.
9 people found this review helpful
Golden Arches Development Corporation
April 25, 2024
Thank you for sharing feedback about your experience with the new McDelivery App. Please let us know if you need assistance. Our Customer Support may be reached via Live Chat in the McDelivery app and website, through our hotline (02) 88886236 or e-mail at writeus@ph.mcd.com Thank you and stay #MSafe!
Frost Bite
Ugh, ITs! What's the deal? I keep logging in, but it kicks me back to the dashboard like I'm some kind of guest! And where are my dang emails? It's like they disappeared into the void! Oh, and don't get me started on that useless pin logo when you input your address. It's supposed to move to your location, but nope, it just sits there like a useless lump on a log. Fix it, ASAP!
25 people found this review helpful
Golden Arches Development Corporation
April 24, 2024
Thank you for sharing feedback about your experience with the new McDelivery App. Please let us know if you need assistance. Our Customer Support may be reached via Live Chat in the McDelivery app and website, through our hotline (02) 88886236 or e-mail at writeus@ph.mcd.com Thank you and stay #MSafe!